Returns & Exchanges

At Vegetal Shop, we stand behind the purity of our botanical beauty products and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for unopened and gently used items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original eco-friendly packaging, ensuring all glass bottles are protected to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.