Frequently Asked Questions

Everything you need to know about our natural beauty solutions.

Are your products 100% natural and cruelty-free?

Yes, all Vegetal Shop products are formulated with plant-based ingredients and are strictly cruelty-free. We do not test on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the unused portion for a full refund, minus shipping costs.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your beauty products safe for sensitive skin?

Our formulas are designed to be gentle; however, we recommend checking the full ingredient list on the product page and performing a patch test before full application.